Staff Product Designer - Consumer
Speak, San Francisco
The team
We’re a small and mighty team of five that sit at the intersection of craft, research, invention and product thinking. We build consumer experiences used by millions, alongside B2B products that help organizations bring Speak to their teams. The design work is genuinely novel — inventing how someone talks to an AI tutor, what feedback feels like when you're learning out loud, how a roleplay session should land emotionally, and how you measure a true proficiency score.
Our work shapes the future of how people learn with AI and we partner closely with Engineering, Learning Design, Product, and Analytics to do it. We stay close to our users and to how our experiences actually feel by prototyping with AI, testing conversation design and voice interaction, and getting comfortable with ambiguity.
Our team takes craft seriously and has a lot of fun doing it — we developed our design principles in a multi-week offsite and iterate on them on a living board in our office. We take language classes together to ground our work in first principles. We stay close to our learners through team trips to Seoul, Tokyo, and Taipei, as well as lighter-touch interviews, surveys, betas, and AB tests. We believe in a critique and build culture with high trust, and also get a bit competitive over ping pong.