Product Management Apex

• Experience: 0–3 years of experience, ideally in product, analytics, or a related discipline.
• Technical Foundation: Working familiarity with LLM product mechanics (e.g., prompting, grounding, and safety concepts) and data tools such as SQL, Tableau, or Sigma. Exposure to RAG architectures, tool-calling, or agent-based frameworks
• Product Instincts: A strong eye for intuitive, delightful UX and a genuine curiosity about consumer web and mobile products.
• Mindset: A roll-up-your-sleeves attitude, a sense of humor, and the ability to thrive in a fast-paced, high-growth environment.

Legal stuff

Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• The "Why": Why Carvana, and why join us at this specific moment?
• The Track: Why is Product Management the right fit for your skills?
• The Build: Walk us through an AI-driven project or solution you’ve personally built. It can be any project—personal, for school, an internship, etc.
• Show us what you built and explain the thought-process behind specific decisions you made along the way.
• Detail exactly how AI played a role in building it—planning, writing code, etc.
• Use a screen-recording tool and walk us through your prompt creation, documentation, code, or other specific artifacts while you discuss.
• We are interested in your creative process and problem-solving steps rather than a product demonstration.

You can use any tool you like, but our favorites for tech demos allow us to see your face and your screen while you share:

• Loom (Recommended): Great for "picture-in-picture" recordings of you and your screen.
• Camtasia or Clipchamp: Best if you want to edit multiple takes together.
• Zoom: Use “shared screen with speaker view.”

Ensure your video is uploaded to a cloud service such as YouTube or Google Drive and set to "Public,” Unlisted,” or "Anyone with the link can view." Test your link in an Incognito or Private browser window before submitting to make sure we can see it.

Carvana is the fastest-growing used auto retailer in U.S. history. Our technology teams are the engine behind:

• Next-Gen E-commerce: End-to-end platforms for buying and selling cars via Carvana.com and our mobile apps.
• AI-Driven Support: Proprietary CRM and AI tools managing chat, email, SMS, and voice.
• Computer Vision: 360° photography and interactive merchandising using cutting-edge AI.
• Advanced Fintech: The world’s most sophisticated, self-service automotive lending platform.
• Logistics & Robotics: Managing a nationwide fleet and enterprise-grade automation for the largest reconditioning facilities in the US.
• AI Developer Experience: Early adoption of AI tools to optimize our own developer efficiency.

What you’ll experience and deliver as part of our inaugural cohort

You will work closely with engineering, design, and analytics teams to scope projects, write requirements, and continually improve the customer experience.

• Total Ownership: You'll start with bite-sized tactical tasks and move toward strategic leadership—handling requirements drafting, feature prioritization, and impact assessments.
• AI Integration: Drive the roadmap to help customers research, buy, sell, and own vehicles.
• Data-Driven Insights: Conduct ad hoc analytical deep dives using SQL, CosmosDB, or Splunk to glean insights and surface them to the broader org.
• Cross-Functional Partnership: Collaborate with Data Science, UX, and Customer Care to embed Sebastian into unified, conversational journeys.