- Communicate with customers after purchase and assist with onboarding
- Monitor and assist with ticket management
- Maintain a cadence of communication
- Collect Feedback, FR’s and generally ensure their comfort and understanding of the Censys solution(s)
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 83% and 100% of range. Please discuss your specific work location with your recruiter for more information.
To ensure the integrity of our hiring process and in attempt to facilitate a more personal connection, we require all candidates to keep their cameras on during video interviews. You may also be required to meet a Censys employee at one point during your process. Additionally, if hired, you may be invited to visit Ann Arbor, Michigan for in-person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with our Censys Privacy Policy.
Identity Verification
As part of our hiring process, all candidates who receive an offer of employment will be asked to complete an identity verification through CLEAR.