Product Lead, Collections (Líder de Producto, Cobranza)

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• Working proficiency in English.
• 5+ years in product management, with at least 2 years owning a credit, collections, or risk-adjacent product within a fintech, bank, or lending company.
• Proven track record of directly moving core business metrics and taking full ownership of product outcomes from discovery to execution.
• Hands-on technical fluency with web architecture concepts (APIs, services, databases, message queuing) and comfortable using Github workflows (branches, commits, PRs, diffs).
• Experience or interest in AI tools to automate workflows, validate ideas early, and optimize day-to-day work.
• Strong data literacy with hands-on experience writing SQL, conducting cohort analysis, and running experiment design.
• Excellent verbal and written communication skills with demonstrated ability to drive cross-functional alignment across technical and non-technical stakeholders.
• Adaptability to fast-changing environments, operating with high agency and a bias toward action.

• Basic proficiency in Spanish or Portuguese or a desire to learn it.
• Cross-border experience across Latin American markets (MX, CO, BR), including knowledge of market-specific payment gateways, external collections agency integrations, or local debt recovery regulations.
• Independent analytical skills using spreadsheets, SQL, or Python to build custom dashboards and run deep-dive data pulls.
• A good sense of humor.

Where we work

This is a hybrid role: you'll split your time between the office, customers and home. We don't set a minimum number of office days for most roles — you'll spend time in the office naturally, and most days during your ramp-up or when your leader asks.

• A high talent-density team driven to make an impact in Latin America — low ego, high ownership.
• Competitive salary and stock options (ESOP) from day one.
• An annual learning budget and accelerated development paths.
• English is our working language, with Spanish and Portuguese every day.

Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.

• Clarity — Open and direct communication: we say what we mean and give context where it matters.
• Simplicity – If it can be simpler, it should be.
• Ownership – We own everything we do, end to end. When something needs to happen, we don't wait.
• Pride – We hold ourselves to a high standard, and it shows in what we deliver.
• ABC (Always Be Changing) – We adapt fast, embrace change, and keep learning.
• Inclusivity – Diverse ideas, stories and perspectives build a better Clara.

If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.