- Experience with multiple ERP platforms (SAP, NetSuite, D365, Acumatica).
- Familiarity with Cleo Integration Cloud (CIC) or B2B platforms such as Sterling, Gentran, OpenText, or Axway.
- Exposure to retail, manufacturing, logistics, or supply chain domains.
- Experience using AI tools to improve documentation or delivery efficiency.
Behavior Competencies
Initiative & Innovation- Ability to be proactive and develop new ideas
Level 2: Initiative -Takes initiatives within their area of responsibility to accelerate finding solutions. Detects problems, escalates with proposed solutions.
Leadership & Management -Ability to work within or lead a team
Level 1: Team Oriented -Actively cooperates with team members, shares knowledge proactively, and seeks advice when needed.
Planning & Organization- Ability to manage tasks and activities
Level 2: Scheduling- Determines a course of action by breaking it into smaller steps, planning and resourcing each, and adjusting for potential problems.
Customer Focus- Ability to manage relationships with customers
Level 2: Customer Oriented- Understands the needs of external customers and keeps them in mind when taking actions or making decisions.
Interpersonal Communication- Ability to communicate effectively with people
Level 2: Active Listening & Empathy- Listens to others' points of view through verbal and non-verbal communication. Formulates own views while understanding others'.
Achievement Focus- Ability to achieve objectives
Level 2: Persistence- Meets targets and fulfills agreements even when adverse circumstances prevail. Stays focused and resourceful under pressure.
Solution Finding- Ability to analyze situations and find accurate solutions
Level 2: Information Acquisition- Identifies gaps in available information and provides solutions for fixing them. Takes new information into account and modifies understanding accordingly.
People Focus- Ability to account for the human factor
Level 2: Efficiency of Staff- Manages own stress and avoids impacting team members. Anticipates and manages potential conflicts. Champions diversity through a positive approach.
AI Fluency
Uses AI to accelerate project delivery – drafting implementation plans, summarizing customer requirements, and generating documentation faster. Can point to specific examples where AI improved turnaround time or output quality on a customer engagement.
- Use AI coding assistants to generate, debug, and review code snippets
- Prompt AI tools effectively to resolve errors, understand APIs, and navigate documentation independently
- Draft technical documents and test cases with AI assistance, always validating output before use
- Be familiar with using AI tools across the software lifecycle.
Why Cleo
Join. Grow. Lead the Future of Supply Chain.
At Cleo we don't just manage supply chains — we orchestrate them. You'll be empowered to drive transformation, deliver excellence, and shape the future of global operations. Whether you're joining us from outside or growing within, this is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth.