Senior Creative Engineer (Production & Design Systems)

The Senior Creative Engineer leads and executes high-quality production design deliverables across digital platforms, ensuring efficiency, accuracy, and innovation. This role requires a strong ability to manage and deliver complex, multi-channel digital production projects independently, while also mentoring junior team members and contributing to the evolution of design systems, processes, and best practices. The Senior Creative Engineer is a trusted partner for cross-functional teams and clients, providing guidance, quality assurance, and forward-thinking design solutions that align with brand guidelines and business goals.

This position requires full on-site attendance, five days per week, at the Barreal office (Heredia, Zona Franca Metropolitana).

• Oversee the creation of production design deliverables in areas such as site/app maintenance, image processing, digital advertising, motion graphics, email production, and presentation design.
• Drive ownership of complex projects, from planning and execution to delivery, ensuring alignment with creative, brand, and technical standards.
• Mentor and guide junior and mid-level Creative Engineers, providing feedback, coaching, and best practices to strengthen team performance.
• Collaborate strategically with creative engineering leads, project managers, and clients to provide design solutions that improve workflows and elevate deliverables.
• Ensure exceptional quality assurance across all assets, proactively identifying and solving potential design or technical issues.
• Contribute to the evolution of design systems, templates, and guidelines, ensuring consistency and scalability across projects.
• Stay ahead of design trends, tools, and technologies, recommending innovative approaches to enhance production efficiency and creative impact.

• Bachelor’s degree in Graphic Design, Visual Design, Advertising, or a related field (or equivalent experience in advertising/digital agencies or startups).
• 5+ years of experience in digital production design for advertising agencies, design studios, or startups, ideally with international clients and global brands.
• Advanced expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign), with strong photo retouching and image optimization skills.
• Strong working knowledge of motion design tools such as After Effects, Adobe Animate (Celtra/Orca Plus is a plus).
• Advanced proficiency in UI/UX design tools (Figma, Sketch) and the ability to translate design systems into scalable production assets.
• Strong background in digital marketing, digital production, and online advertising best practices.
• Proficiency in presentation and storytelling tools (Keynote, PowerPoint).
• Familiarity with web technologies (HTML, CSS, JavaScript) is a plus.
• Proven ability to manage multiple projects independently while maintaining outstanding attention to detail and quality standards.
• Experience with remote collaboration and workflow management tools (Slack, Jira, Asana, Trello, Basecamp, Zoom, Drive).
• A leadership mindset with the ability to mentor peers, influence cross-functional teams, and introduce improvements to workflows.
• Any certifications or courses in UX/UI, design thinking, visual design, marketing campaigns, or design systems are a strong asset.

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success.

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html If U.K. based: https://www.gov.uk/consumer-protection-rights If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx