Staff Product Manager

Convoy operates one of the largest freight marketplaces in the world, in an $800B+ industry that is rapidly transitioning from manual, phone-based workflows to algorithmically driven marketplaces. The platform must continuously clear large volumes of freight demand across a highly fragmented and diverse carrier base, under tight operational and timing constraints. Carrier Tech builds the systems where pricing/ auction models, bid decisions and negotiations intersect with real human behavior and imperfect information.

This role owns the carrier conversion loop—from marketplace impressions through converting view to bids, and bids to matches—and is responsible for improving marketplace clearing efficiency, including match rates, time-to-match, price variance, and perceived price fairness. The work focuses on shaping how data, pricing models, and negotiation mechanisms interact with human decision-making at scale. It operates in a high-noise environment where outcomes are only partially observable and causality must be inferred over time, requiring rigorous measurement, careful sequencing of experiments, and an understanding of system-wide effects rather than isolated metrics