Writing code that runs the operation. You’ll write, test, debug and maintain scripts, services, integrations and automation in Python, JavaScript or similar languages. If someone is doing the same task by hand every day, you’re the person who makes that stop.
Shipping to the cloud. You’ll deploy and maintain applications in AWS, GCP or similar environments, using cloud-native and serverless services where they make sense, and learn how those applications are operated, monitored and improved once they’re live.
Connecting systems and data. You’ll work with REST APIs, event-driven services, queues, and relational and non-relational databases to tie platforms together and keep operational workflows moving.
Making delivery better. You’ll contribute to source control, code review, testing, release processes, monitoring, documentation and infrastructure-as-code practices, so what we ship is easier to trust and easier to maintain.
Finding root causes, not just symptoms. When an application, integration, platform or cloud service misbehaves, you’ll investigate, find out why, and put in a durable fix that improves performance and reliability.
Supporting and extending ServiceNow. You’ll administer and configure users, groups, roles, permissions, forms, notifications, reports, dashboards and workflows, and support ServiceNow integrations and automation, including Flow Designer, as part of the broader DevOps environment.
Partnering with the SOC. You’ll work with DevOps and SOC teams to improve the applications, integrations and workflows used to deliver cybersecurity services to our customers.
Writing it down and making it simpler. You’ll maintain technical documentation, procedures, configuration records and knowledge articles, and keep an eye out for processes that could be simplified or automated.