Forward Deployed Engineer
AirOps, New York +1
The role
As a Forward Deployed Engineer at AirOps, you’ll work directly with enterprise clients to turn AI search and growth strategy into measurable outcomes. You’ll use the AirOps platform to configure, adapt, and scale playbooks that help leading brands stay visible and competitive as discovery shifts across AI search engines.
This is a high-ownership role for someone who likes being close to the customer, the product, and the impact. You’ll partner across Product, Customer Success, Sales, Growth, and Marketing to deliver repeatable client outcomes, bring field feedback back into the platform, and help shape a more mature delivery motion as AirOps scales.
What you will do
- Partner directly with enterprise customers to understand their goals, translate them into clear delivery plans, and drive measurable outcomes across AI search visibility and growth
- Configure, adapt, and scale AirOps playbooks across customer accounts and verticals, helping turn repeatable delivery patterns into stronger product and service motions
- Work cross-functionally with Product, Customer Success, Sales, Growth, and Marketing to align customer needs, product capabilities, and expansion opportunities