Qualifications
Deep knowledge of financial products (cash instruments, futures, swaps, options) and markets, backed by strong technical skills.
Previous experience in trade support, trading technology, production support, or a closely related role within a production trading environment – supporting multiple desks and/or asset classes.
Ability to write Python and SQL to investigate issues, automate diagnostics, and query and reconcile data across systems.
Familiarity with production diagnostic tooling (log aggregation, dashboards, monitoring, alerting).
Strong analytical and problem-solving skills; able to methodically narrow down the source of an issue.
Ability to communicate effectively with a varied audience, including portfolio managers, traders, quantitative researchers, engineers, and product managers.
Who We’re Looking For
The ideal candidate combines strong market and product knowledge with technical depth and is commercially aware and comfortable operating at the intersection of trading and technology.
You should be able to take an instruction like “my risk numbers look wrong” and work through it independently by understanding what the front office is trying to do, investigating the relevant systems and services, determining where the failure is occurring, and either resolving it or routing it to the appropriate team with a clear diagnosis.
This is not a role where success is measured by closing support tickets. We are looking for someone who understands the trading domain, can solve problems, and can build strong relationships with the people running the firm’s trading strategies.
The annual base salary range for this position is $175,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
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