At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
At Dscout, we're building the human-grounded layer that teaches AI to work in the real world and proves it stays aligned there. We are expanding our smart and driven team and would love for you to join us.
Dscout AI Training & Evals builds human data and evals that show whether AI works for real people. For ten years Dscout has captured how people behave in real context, with consent and scientific rigor. Dscout AI Training & Evals points that engine at AI: consented human behavior and judgment, turned into the training data, evals, and benchmarks AI teams trust.
Models ace benchmarks and still surprise people in the wild. A benchmark says how capable a model is. It does not say whether the model works for the person using it, across weeks, in the mess of real life. That gap is where we work.
We serve AI researchers, the product builders who ship alongside them, and the research teams who partner with both. We are a new unit inside an established company: live customers, a mature platform (React, Elixir, Python, Swift, Kotlin; SOC 2 and HITRUST certified), a small senior team, and room to build. We work AI-native. Agents write code, evals gate changes, and we aim to do in months what used to take years.
A note from our Chief AI Officer & GM. The hardest AI problems show up when a model meets real people, with their tools, their interruptions, and their goals. Our customers need a partner who can design the answer, build it, and ship it fast. Ground Truth sits where deployment meets research: what we learn in the field shapes the science, and the science shapes what we ship. Come build it with us.
Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services.
We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world’s most loved brands.