Elation Health, US or Canada - Remote +1
We're looking for a Revenue Cycle Product Analyst to join Elation's Product team and help us build billing that practices trust. You'll dig into claims and revenue cycle data to show us where to focus, what to automate, and whether it's working. You'll also bring hands-on revenue cycle expertise into product feedback, requirements, and customer conversations.
This is a new role at an important moment. Billing is a major company focus heading into 2027, and you'll help shape how we build it.
Bring revenue cycle perspective into product decisions. Coding and billing correctness carries real financial and compliance consequences: claim accuracy, CPT/ICD-10 coding, payer rules. Working alongside Product, Design, and Engineering, you'll add real-world billing context and evidence, so the people making product decisions can weigh them and get it right the first time.
Turn revenue cycle data into direction. As we scale AI-powered billing, we need someone who can analyze claims and payment data across the revenue cycle, identify the highest-impact opportunities, and define the right measures of success. The goal is better financial outcomes for practices.
Help teams stay connected to how billing works in practice. Several teams touch billing work. You'll share what you learn from data and customers so they stay aligned and grounded in how billing actually works in primary care.
Analyze claims, payment, and workflow data in Snowflake to find root causes (payer behavior, coding errors, process gaps) and prioritize where to improve or automate. Validate data accuracy and flag instrumentation gaps or inconsistent metric definitions before results are shared.
Define and track the measures that show how each part of the billing solution is performing: denial rate, first-pass acceptance, days in A/R, net collection rate, and manual edits per bill. Build and maintain dashboards and analyses in Streamlit, with AI assistance.
Combine customer conversations, support tickets, and feedback channels with quantitative analysis to surface and validate problems worth solving. Write up opportunities with evidence and expected impact, work with Product to get them onto the roadmap, and measure outcomes after changes ship.
Give feedback on whether product outputs (coding suggestions, claim edits, worklists, ERA/payment posting) deliver correct revenue cycle outcomes, based on hands-on expertise and without redesigning the product. Test new billing capabilities before release. Build a library of real-world examples that show what "correct" looks like, while Engineering owns fixing accuracy. Bring perspective on how other billing and practice management systems handle the same workflows.
Work with design-partner practices and customers to translate their billing language and pain points into product input. Help the Billing Product Manager activate new practices on AI billing by speaking the language of billers. Be a resource for revenue cycle questions from:
Product Analyst – Use data and customer signals to find the problems worth solving, then measure whether our solutions work.
Revenue Cycle Specialist & Customer Partner — Bring primary care billing and coding experience into evaluation, testing, and customer conversations.
If you're excited about this role but don't check every box, we still want to hear from you.
Salary: $95,000 - 120,000k/yr
Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.
Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.
We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.
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Source: the Elation Health Greenhouse job board. We last checked this job 10 h ago. We first saw it 8 days ago. A job on a job board does not always mean that the team interviews people now. We found this job board in a public list. We did not yet compare it with the careers page of the company.
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