- 5+ years of experience in IT Engineering, Systems Administration, or a related role in a cloud-first environment
- Proven experience managing and supporting SaaS-based IT infrastructure at scale
- Security-first mindset with hands-on experience applying security best practices across IT systems and processes
- Experience managing and supporting macOS and Windows endpoints in a modern device management environment
- Deep expertise in Google Workspace administration, with a strong focus on Gmail/email management, including routing, security, and deliverability
- Hands-on experience managing email security platforms such as Proofpoint (or equivalent)
- Experience administering and integrating core tools such as Slack, Okta, Jamf, Intune, and other endpoint management platforms
- Experience with Zero Trust Network Access (ZTNA) or modern network security approaches
- Proven ability to automate manual workflows and improve operational efficiency using scripting or automation tools (e.g., Python, Bash, APIs)
- Strong troubleshooting and problem-solving skills, with the ability to perform root cause analysis and implement long-term solutions
- Experience mentoring junior team members and acting as a technical leader within the team
- Strong communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders
- Ability to manage and support IT asset lifecycle operations, including staging, storage, and distribution of end-user hardware
- Must have knowledge of managing Google Workspace, Slack, Zoom, Okta and common device management tools like Jamf and Intune
- Experience with AI orchestration or agent platforms is a plus
- Proofpoint experience is a plus
#LI-Remote #LI-MK1
The US national base salary range for this full-time position is $91,000 - $161,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.
You can find further details of our US benefits at https://www.ethoslife.com/careers/
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
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Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.