Key Responsibilities
- Own the delivery of LLM-powered systems in Python and TypeScript, from an ambiguous customer problem, scoped with product managers and data scientists, through production operation.
- Set the evals and guardrails strategy for your area: what gates a release, what production signals the team watches, and how a change is simulated against historical claims before it ships.
- Raise the bar for how the team works with agentic coding tools: sharpen the specifications, instruction files, hooks, and permission policies they run under, and hold generated code to the same review standard before it merges.
- Design the NLP pipelines that turn unstructured claim data into structured data customers can act on, choosing where semantic search, classical NLP, or an LLM fits.
- Build and operate durable, event-driven, multi-tenant systems in which agents run as steps inside deterministic workflows, designing their failure modes, replay semantics, and cost profile before they show up under load.
- Own tracing and audit for your area: every model call and agent step recorded, so any recommendation can be reconstructed and cited back to its sources by on-call and auditors alike.
- Set the privacy and security baseline every system in your area starts from: tenant isolation, least-privilege access for agents and their tools, redaction, retention, and what data may reach a model provider.
- Author the design documents for complex systems to get feedback and buy-in, review other engineers' designs and code with the same care, and mentor the engineers in your area.
- Take part in a shared on-call rotation for the systems you own.
What Success Looks Like
- In your first six months, every model change in your area is gated by evals you designed, regressions are caught before a customer sees them, and you can show the accuracy number held or moved.
- You are trusted with the high-stakes, ambiguous problems, and you turn them into a roadmap, a shipped system, and a number you can put in front of a customer.
- You are energized by what agentic coding tools make possible. Your team ships more than its headcount suggests, and your specifications and reviews are why the output survives production.
- You have a passion for systems that last: the ones you design have their failure modes understood in advance, and when one fails anyway, the trace says exactly where.
- Privacy and security reviews of systems in your area find nothing that was not already designed in.
- Standards you set for evals, reviews, and design documents outlive the project they started on.
- Engineers you mentor ship LLM-powered features with evals and guardrails in place without your direct involvement.
- You enjoy getting a product manager, a data scientist, and a customer's team into one room and coming out with a single agreed scope, and you can argue a position without needing to win it.
- You embrace our ambitious, collaborative, and empathetic values, and you like problems where the answer has to be measured rather than argued.
Interview Policy & Privacy Notice
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.
About CCC's Commitment to Employees
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption Assistance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here