Solutions Engineer

Faire, New York City, NY +1

The role

Faire’s Brand Partnerships team brings the most sought-after brands onto Faire. For many of these brands, the deal is won or lost on the technical sale: whether their catalog, inventory, pricing, and orders can flow cleanly between their systems and Faire, and how much work it takes to get there.

That's the work we're hiring for. Brands connect to Faire in three ways: native platform apps, a curated network of middleware and EDI partners, or a custom build on Faire's public API. Integrated brands perform better on Faire, with fuller catalogs, more accurate pricing, and fewer stockouts. We already have integration expertise, tooling, and a solution design process in place. What we don't have yet is a true solutions engineering muscle: someone who pairs deep integration knowledge with a seller's instincts and brings integration into every deal earlier.

Posted pay

$200K–$225K

a year

Compared with similar jobs

This base pay is above the median for solutions engineering jobs in the Bay Area with no level in the job title.

Median: $194K a year
Other jobs in the group: 323

We compare the middle of each posted range. This is base pay as posted. The group does not include this job.

Location

New York City, NY +1

Work type

Not given

Level

Not given

Experience

4+ years

Skills in the job text

Posted

Oct 6, 2026

Last check

5 h ago

Job type

Solutions engineering

The role

What you will do

What you'll do

Qualify for technical feasibility early – From the first call, run technical discovery with Enterprise AEs.
- Map the brand's stack: commerce platform, ERP, WMS/3PL, shipping and label tools, and any existing EDI or middleware.
Find the source of truth for catalog, inventory, and orders.
Tell AEs and leadership which deals are worth prioritizing, what's feasible, and where the risk sits.
Flag early when a brand's technical team can't match the pace of the deal.
Build the business case – Show brands why integrating beats managing Faire manually. Lay out timeline, total cost (including middleware fees against margin), and weekly operational hours saved, in terms a brand's CFO and operations lead can sign off on.
Design the solution – Recommend the right path for each brand: a native app (Shopify, WooCommerce, PrestaShop), a middleware or EDI partner, or a custom build on our API. Weigh the brand's ERP, shipping model, and IT capacity. Own the solution design so AEs can stay focused on the deal.
Close the fulfillment loop – The hardest part of most enterprise integrations is getting tracking and shipping cost back into Faire automatically, so orders close and brands get paid. Design around it from day one.
Get brands live – Work with brand IT teams, agencies, and middleware partners through setup and testing.
- Set honest timelines by separating the dependencies you can move from the ones you can't.
Plan a controlled first set of orders.
Hand off to Brand Success Managers and Integration Support with clear success criteria and owners.
Resolve complex escalations – Take on the hardest integration issues for prospects and existing brands, including inventory drift, pricing discrepancies, catalog mapping, and order and fulfillment sync. Work alongside the Integration Support team that handles the day-to-day queue.
Build the playbook – Extend our existing discovery tools, solution design templates, and reference architectures into a repeatable motion. As Faire launches new integration types, own how each one gets codified and rolled out, pre-sale and post-sale.
Be the voice of brands' technical needs – Separate what you can solve by routing a brand to a different path from what only Product can close. For the second, size the upside and bring Product and Engineering a quantified business case.

What success looks like

First 30 days: Learn Faire's integration paths, partner network, and solution design process, and shadow live enterprise deals.
By 60 days: Lead technical discovery and solution design on active deals, and own a set of escalations end to end.
By 90 days: Extend our reference architectures to cover a common enterprise stack, and publish a technical qualification guide the AE team uses.
Ongoing:
Enterprise activations and GMV
Time from signature to integration go-live
Brands going live with orders flowing into their systems without manual re-entry, and fulfillment data flowing back automatically

About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores.

With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

Why you’ll love working at Faire

Flexible paid time off, plus company-wide recharge days
Paid parental leave up to 16 weeks
Comprehensive health coverage, with options varying by location
Fertility and family-building benefits through Carrot, including a lifetime reimbursement allowance
Mental health support and coaching through Modern Health
Stipends to support your professional development, wellness, and work from home needs
Employer-sponsored retirement plan, dependent on country of employment

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

Solutions Engineer

The role

Solutions Engineer

The role

What you will do

What you'll do

What success looks like

What you need

Pay and benefits

About Faire

About Faire

Why you’ll love working at Faire

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