Design Solution Engineering
Fictiv, Schaumburg, IL
What you will do
- Promote and educate customers (design or mechanical engineers, buyers, or other professional and technical personnel) on MISUMI products and services.
- Create and deliver technical presentations as a subject matter expert to design engineering groups.
- Work collaboratively with the sales team to achieve growth goals.
- Provide technical design support and education both internally and externally on products, including materials, fits, tolerances, lifespans, engineering calculations, sizing, CAD models, website, and functions via phone, email, and internal training.
- Handle large, custom, and competitor cross-over quoting opportunities between customers and internal departments (domestic and overseas) to capture new business.
- Ensure compliance to quality and work as needed with Customer Service and Procurement to resolve quality claims.