Business Systems Manager

This position translates how estimating, project management, job costing, payroll, and field operations actually work into system configuration, reporting, workflow design, integration, testing, and user enablement. The title reflects ownership of an application portfolio, not supervision; this position has no direct reports. General end-user support, endpoint administration, and network and server administration are outside its scope, though CMiC functional escalation belongs to this role. Success is measured in part by whether operating group leadership regards this position as a working partner rather than a support function.