👉 Connecting our internal user management tools with Salesforce and each other, so data flows consistently and user information is mapped the same way everywhere
👉 Billing for our consumption products - metering, API usage, payment flows and user plans
👉 Customer feature flags, access and management - who can see what, and why
👉 Product analytics - event firing, sign-up flow data, usage data - so the business can see what's happening and act on it
👉 Building the roadmap from client feedback, internal stakeholder input and usage analytics, and prioritising the most valuable work
👉 Scoping the work and owning how your squad delivers it
It’s also fun; shaking things up is what working for GWI is all about. You’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment.
What do I need to bring with me? 🧳
You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for in you:
👉 You've shipped products at a B2B company
👉 You've built complex roadmaps with cross-functional dependencies, and you can balance multiple priorities without losing the plot
👉 You make informed decisions at pace, even when the picture isn't complete
👉 You're a strong problem solver, negotiator and influencer — you get alignment without needing authority
👉 You explain complex things clearly to very different audiences: execs, engineers, customers
👉 You ask questions and draw knowledge out of your team to find the right engineering and design solutions
👉 You make informed decisions at pace, even when the picture isn't complete, and you're happy taking a big initiative and running with it
👉 Bonus points if you've worked with Salesforce before, or with tools that need to sync data between systems and internal user management systems.
Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they’re a big part of what we’re looking for in you.