- 3-4+ years of experience in data analytics and business intelligence
- Strong proficiency in SQL for querying and data transformation
- Expertise in HEX or Retool for dashboard development and storytelling (Preferred)
- Strong business acumen & KPIs knowledge for Pre & Post Sales functions such as Support, Sales engineering, services / customer onboarding and customer support
- Strong analytical and problem-solving skills, with attention to detail and a focus on accuracy
- Hands-on experience with Salesforce reporting/dashboards
- Python/R for data manipulation and automation
- Prior experience supporting Customer Support, Services, or Sales Engineering organizations
- Excellent stakeholder management and communication skills, with the ability to present data insights to both technical and non-technical audiences
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