- 7+ years of backend engineering experience, with strong system design and platform-building expertise.
- Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently.
- Hands-on experience designing and building agentic systems or agent frameworks in production, including orchestration, tool usage, memory management, and multi-step workflows.
- Experience extending or building frameworks on top of tools like LangChain, LangGraph, ADK, or similar agent orchestration frameworks.
- Experience designing, implementing, and operating production-grade AI agents, including handling failure modes, retries, observability, and real user traffic.
- Strong understanding of AI evaluation methodologies, including agent evaluations, prompt evaluation, regression testing, and quality monitoring.
- High proficiency in Python for building production-grade AI frameworks and services.
- Familiarity with Java and experience integrating backend platforms or tooling into Java-based systems.
- Experience building observability, monitoring, or platform tooling for distributed systems.
- Strong analytical skills and the ability to reason about complex, evolving AI-driven systems.
- Experience with cloud platforms and scalable microservices architectures.
- Excellent communication skills and a strong platform mindset, with experience enabling multiple teams.
*We operate in a flexible hybrid work model.
What Makes Engineering at Gong Unique?
At Gong, we trust and empower our employees with ownership to solve complex problems, make sound decisions, and build products that create meaningful impact. We call this “Own. Solve. Impact.”
For our engineers, this means it’s not just about writing code. You are involved in and able to influence the entire process to create the best possible product. If you’re curious to discover Gong’s dynamic and challenging environment, what are you waiting for? Don’t delay—submit your application today. Who knows, maybe there’s a Gongster in you!
We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.
If these considerations are important to you when choosing a workplace, we'd love to see you with us.
To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.