After sales engineer (m/f/d)
Gotion, Inc., Göttingen, Germany
The role
- Responsible for the construction and management of the after-sales team in EU-AF.
- Building the after-sales service system in EU-AF, confirming the service strategy and establishing the operational standards of the after-sales network in Europe and Africa.
- Insight into customer needs, design service experiences, develop customer satisfaction concepts and establish service satisfaction monitoring and improvement systems.