Solutions Engineer, Pre Sales
Anrok, San Francisco +2
What you will do
- Play an integral role in the standardized Anrok sales process, helping achieve key milestones and exit criteria to effectively move customers through their evaluation process while working closely with Account Executives on deal strategy
- Become an expert in the various paths to integrating with Anrok between pre-built integration functionality, our APIs, and billing workflows
- Consult with customers and prospects to design and execute on the best solution for their specific business, serving as the primary technical contact from presales through implementation
- Act as a trusted advisor on sales tax compliance, Anrok's platform, and API integration best practices for prospects, customers, and partners
- Work closely with our Onboarding teams to provide effective and efficient technical support through implementation
- Serve as the voice of the customer by gathering technical feedback and requirements from prospects and customers, then partnering with Product and Engineering to influence roadmap decisions and drive product improvements