IT Systems Engineer

Icarus, El Segundo +1

The role

Icarus was founded on the belief that the Stratosphere is the Forgotten Frontier and that reclaiming it will define the next era of aerospace and what is possible from the sky. We build solar-powered aircraft that fly at 60,000 ft for weeks at a time, delivering persistent, affordable, and scalable presence from this layer of the atmosphere. You will build and run the IT systems that keep our engineers, technicians, and operators moving.

Mission

Re-establish and maintain dominance in the Stratosphere.

As an IT Systems Engineer, you will own internal IT from the laptop on a new hire's desk to the systems that keep our factory connected. This is a hands-on individual contributor role with end-to-end responsibility. You will configure hardware, administer systems, troubleshoot issues, write automation, and see projects through to a working result.

All jobs

IT Systems Engineer

Icarus, El Segundo +1

The role

Mission

Re-establish and maintain dominance in the Stratosphere.

What you will do

What you'll own

Day-to-day IT execution. Be the first point of contact for internal IT issues. Diagnose problems, communicate clearly, restore service, and close the loop with the people affected.
Devices and workstations. Purchase, provision, configure, maintain, and troubleshoot laptops, engineering workstations, peripherals, printers, and meeting-room equipment. Keep asset records, spares, and software licenses organized.
Identity and business systems. Administer Microsoft 365, accounts, groups, email, collaboration tools, and application access. Make onboarding fast and offboarding complete, with access approved and documented.
Reliable connectivity. Deploy and troubleshoot office and factory Wi-Fi, switches, firewalls, VPNs, cabling, DNS, and DHCP. Work with engineering on clear boundaries between corporate IT and product or test systems.
Practical security. Implement and maintain MFA, least-privilege access, device management, encryption, patching, endpoint protection, and appropriate logging. Partner with compliance owners on required controls and evidence.
Automation. Use PowerShell, Python, shell scripts, or APIs to automate device setup, account lifecycle tasks, inventory, and recurring administration. Test changes and document how they work.
Recovery and reliability. Maintain backups, test restores, monitor critical services, and document recovery steps. Handle incidents with clear priorities, safe changes, and verified fixes.
Projects from start to finish. Own migrations, new tools, vendor coordination, and factory IT improvements. Manage the details, follow through on dependencies, and verify that the result works for its users.
Simple, useful documentation. Keep systems, ownership, access procedures, and troubleshooting guides current so important knowledge does not live in one person's head.

What success looks like

New hires have working equipment and the right access on day one.
IT issues are resolved with clear communication, and repeat problems become permanent fixes.
Devices, accounts, licenses, and critical systems have accurate records, secure configurations, and tested recovery procedures.
Routine work becomes simpler and more reliable through automation that the team can maintain.

IT Systems Engineer

The role

IT Systems Engineer

The role

What you will do

What you'll own

What success looks like

What you need

Nice to have

Why Icarus

Hiring process

About Icarus

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