Senior Software Engineer, AI

We’re looking for a Senior Software Engineer in AI to join our team and embed intelligence into Arya’s workforce platform. You won’t be building foundation models—but you’ll be working with LLMs and AI toolkits to orchestrate workflows, automate decision-making, and improve how customers interact with Arya. Our team partners with Google’s Vertex AI group to shape their Agent development kit, and we’re looking for an engineer who can turn these cutting-edge tools into production-ready solutions for scheduling, shift eligibility, workforce management, and more.

As a senior member of the engineering team, you’ll work closely with our Principal Architect and own AI-driven projects end-to-end: designing, prototyping, and deploying systems that make work smarter, more automated, and more intuitive for our customers.

• Design and implement AI-powered workflows using Vertex AI Agents, Pydantic, Bland.ai http://Bland.ai and other orchestration frameworks.
• Integrate LLMs into customer workflows (e.g., natural language scheduling, eligibility insights, onboarding automation).
• Build scalable APIs and services that serve AI features reliably in production.
• Implement evaluation, monitoring, and safety checks to ensure AI systems are accurate, fair, and trustworthy.
• Collaborate with Product and Engineering to identify practical, high-impact AI use cases.
• Document integration patterns and best practices for AI deployment.
• Provide technical leadership and mentorship on AI integrations.

• 5+ years of software engineering experience, with 2+ years working with LLMs or AI frameworks.
• Strong programming skills in Python or Node.js; familiarity with Pydantic and MCP architecture.
• Expert in SQL and proficient with Postgres optimization.
• Hands-on experience with Vertex AI, OpenAI, or other model APIs.
• Familiarity with CI/CD pipelines and cloud environments (GCP preferred).
• Experience designing APIs and backend services that integrate AI features at scale.
• Clear communication skills and a collaborative, pragmatic mindset.

• Experience with retrieval-augmented generation (RAG) pipelines and vector databases.
• Exposure to compliance-aware AI systems in regulated industries.
• Contributions to open-source AI/LLM frameworks.
• Knowledge of monitoring/evaluation techniques for AI systems.

• ❌ You won’t be training LLMs or building foundation models from scratch.
• ❌ You won’t be focused on academic research or publishing papers.
• ❌ You won’t be working in isolation — this role is highly collaborative with product and engineering teams.
• ❌ You won’t be building experimental prototypes only; you’ll be delivering production-ready, customer-facing AI features.

This role is about applied AI engineering: using the best tools available (Vertex AI, OpenAI APIs, RAG pipelines, vector databases) to solve real-world customer problems.

• Fully onboarded into Arya’s AI stack and workflows.
• Review existing AI integrations (Vertex AI, orchestration pipelines).
• Ship one small improvement to an AI workflow or feature.
• Draft notes on gaps or opportunities for automation.

• Ship your first AI-driven feature (e.g., LLM-powered scheduling helper, onboarding workflow) to staging or production.
• Implement monitoring or evaluation improvements for an existing AI pipeline.
• Partner with Product to scope a new AI use case.
• Contribute to code reviews for AI-related PRs.

• Fully own one or more AI workflows from experimentation through monitoring.
• Ship at least one high-impact improvement (e.g., reducing latency, improving response reliability).
• Document and share best practices for LLM integrations.
• Join customer calls to understand workflow pain points where AI can help.

• Design and deploy an automation to streamline AI workflow deployment or evaluation.
• Lead a cross-functional effort to improve workflow automation by 25%+.
• Propose and implement architecture changes to support future AI use cases at scale.
• Mentor a junior engineer or new hire on Arya’s AI stack.
• Present a “State of AI at Arya” review to the engineering team.

• Think Like a Customer

We win by making our Customers feel like superheroes. This means we must always view our decisions, actions and communication through the lens of our Customers.

• Find Small Wins Everyday

We believe that speed of making decisions and taking action have a compounding effect. A series of quick, small, daily wins add up to big ones over time, and the absence of these can add up to big losses.

• Teach and Learn Consistently

We believe that giving context and sharing expertise is everyone's responsibility. We find time to talk about the Why and How of what we do in every interaction.

• Be Prepared

We believe that progress cannot be left to chance and sudden flashes of genius. We put in the time and effort to prepare ourselves and others to make the most of every opportunity.

• Communicate Simply

We communicate to be understood. This means that in a complex, global and busy world, we work hard to express our ideas in ways that others find simple and intuitive.

• Be Kind

We believe that being exceptional and being kind are not mutually exclusive. We strive to treat others with empathy, kindness and respect, even in the most challenging of times.

Arya is committed to being transformative to the careers of those who share our values, and are looking to build a generational business. We offer:

The Basics

• Competitive salary + equity
• Comprehensive health and wellness benefits
• Flexible PTO and generous parental leave
• Performance-based incentives
• Wellhub subscription with access to premium fitness facilities, team workouts

The Multipliers

• Be part of a company that treats its values as its biggest priority
• Learn more about building and scaling a business in months than others will in years
• Have ownership, influence and impact that runs far and wide
• Work flexibly, with a focus on progress over activity
• Never sacrifice your mental health- while we work hard, we're committed to avoiding burnout at all costs

Our mission is simple but ambitious: to use AI to fix the broken economics and lost humanity of care. If you want to move fast and help build the future of healthcare with heart, you belong at Arya.