IT Engineer
Jumio, Vienna
What you will do
- Resolve global IT tickets across Tier 1, Tier 2
- Active Directory, Azure Cloud Ops, and AWS admin
- Endpoint management using JAMF for Mac, InTune for Windows,
- Okta admin for SSO and MFA
- Google Workspace and Slack app admin
- Atlassian (JIRA and Confluence) duties as assigned
- Documentation of SOPs and workflows and keeping knowledge up to date in Confluence and Google Docs
- Manage onsite IT inventory (laptops, peripherals, security, tracking)
- Handle warranty repairs & vendor coordination
- Provision new devices (setup, configuration, deployment)
- Manage asset collection for exit cases and perform secure data wiping