Senior Software Engineer, Shared Services
Justworks, New York, New York +1
What you will do
- Harden the shared Temporal cluster for multi-tenant readiness — capacity modeling, namespace isolation, and admission control
- Define the service promise: SLOs for Temporal-backed services, and alerting trustworthy enough that every page is worth waking someone for
- Build the golden paths and conventions that let other teams build workflows on the shared platform safely, with less hand-holding over time
- Enable multi-cluster availability, so tenant workloads keep running through a cluster or regional failure
- Own capacity and cost efficiency as the shared platform scales to more tenant teams and workflow volume
- Partner with tenant teams on workflow design, idempotency, and safe retry patterns as they onboard
- Rotate on the shared platform's on-call schedule — incident response, root-causing production issues, writing postmortems, and continuously tuning alerts and SLOs