Forward Deployed Software Engineer (Japan Contract)
Lazarus, Tokyo Prefecture, Japan +1
What you will do
- Work with the engineering and sales teams to gather client requirements and assist in creating implementation plans.
- Assist in configuring and customizing our products to align with client needs and integrate into their existing systems and solutions.
- Participate in the end-to-end implementation process, ensuring timely project completion and client satisfaction.
- Troubleshoot technical issues and collaborate with engineers to provide effective solutions during the implementation phase.
- Document implementation processes, best practices, and solutions for internal knowledge sharing and client reference.
- Work closely with cross-functional teams, including prompt-engineering, sales, support, and development, to ensure efficient and successful customer solution delivery.
- Provide training and technical assistance to clients, guiding them through product functionalities and usage.