Deployment Engineer
Avoca, Bengaluru, India
The role
We're looking for a highly technical Deployment Engineer to join our remote team. As a DE, you'll embed directly with customers — understanding their operations, designing tailored AI solutions, and deploying systems that deliver immediate impact from day one. You'll take ownership of deployments, integrations, and operational support of Avoca's voice agent products in live customer environments, operating with high autonomy in ambiguous, high-stakes situations.
This role requires deep technical expertise, strong root-cause diagnosis skills, and exceptional communication to keep our solutions running reliably in production.
What you will do
- Embed with customers to understand their operations and deliver working AI solutions from day one
- Deploy, integrate, and maintain Avoca's voice agent products within complex customer infrastructure
- Build and maintain the infrastructure behind conversational AI — APIs, integrations, monitoring, and feedback loops
- Diagnose production issues and perform deep root-cause analysis across distributed systems, APIs, and LLM-powered workflows