Founding Engineer, Forward Deployed

What you’ll do

As one of the core members of our engineering team, you’ll sit close to providers and payers, understand how their workflows actually run, and turn what you learn into product implementation. You’ll close the loop from customer pain to shipped software: observe the workflow, understand the clinical and operational context, identify what needs to change, build it, deploy it, and make sure it works.

You’ll spend meaningful time with customers, but the center of gravity is engineering. We’re looking for someone who can communicate clearly, think like a product owner, and ship like a strong engineer.

You will

• Sit with providers, payers, and operations teams to understand how authorizations, claims, denials, appeals, and payment workflows actually happen.
• Translate messy workflow observations into product changes that ship quickly and safely
• Debug live customer issues across charts, claims, payer portals, EHR/PM systems, policy rules, and operational queues
• Identify workflow gaps that may not look like “bugs” but still break the customer experience