Director, DevOps Engineering

M3, Lawrenceville, Georgia +1

Overview

M3 (www.m3as.com) is a leading provider of hospitality-specific software solutions, delivering cloud-based tools for hotel accounting, financial reporting, labor management, payroll, and business intelligence. Built by hoteliers for hoteliers, M3 empowers hotel owners, operators, and management companies to streamline back-office operations, reduce costs, gain real-time insights, and drive portfolio performance across thousands of properties in North America and beyond.

What you need

Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) required.
5-8 years of experience in DevOps, Release Engineering, or Software Engineering required.
5+ years in leadership roles managing engineering or DevOps teams required.
Proven experience building and scaling CI/CD pipeline architecture and release processes required.
Deep experience required with:
CI/CD pipelines and tooling (e.g., GitHub Actions, GitLab CI, Jenkins)
DevSecOps tooling, including SAST/DAST/SCA platforms (e.g., Snyk, Checkmarx, SonarQube), container/image scanning (e.g., Trivy, Aqua, Prisma Cloud), and secrets detection

Essential Duties

The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.

Supervises all roles assigned to the DevOps Engineering department, personally or through subordinate leads, including recruiting, training and development, performance management, motivation, corrective action, or termination in conjunction with HR if necessary.
Owns the architecture, design, and continuous maturity of the organization’s CI/CD pipelines end-to-end, standardizing pipeline tooling and patterns (e.g., GitHub Actions, GitLab CI, Jenkins) across engineering teams to enable fast, reliable, and repeatable software delivery.
Leads adoption of DevSecOps practices by embedding automated security checks directly into CI/CD pipelines, including static application security testing (SAST), dynamic application security testing (DAST), software composition analysis (SCA)/dependency scanning, container and image scanning, secrets detection, and infrastructure-as-code policy checks.
Partners with the security team to define pipeline gating criteria, vulnerability severity thresholds, and remediation SLAs; implements policy-as-code in the pipeline to enforce security and compliance requirements defined by the Cloud Infrastructure Director and Security at build and deploy time.
Designs, builds, and operates ephemeral environment infrastructure that provisions on-demand, short-lived environments per branch or pull request, enabling engineers to validate changes under production-like conditions without manual environment requests.
Owns automation for the ephemeral environment lifecycle, including provisioning, data seeding and masking, teardown, and cost controls to prevent unused environments from accumulating spend, operating within capacity guardrails established by the Cloud Infrastructure Director and consulting that role before changes likely to materially shift baseline Azure spend.
Owns release management for the organization, including release cadence and calendaring, versioning strategy, release train coordination across engineering teams, and change approval gates for production releases.
Defines and leads the organization’s deployment strategy, implementing progressive delivery patterns such as Blue/Green and Canary deployments, automated rollback, and metrics-based promotion criteria to reduce release risk.
Evaluates and introduces deployment and progressive-delivery tooling (e.g., Argo Rollouts, Flagger, service mesh or load-balancer-based traffic shifting, feature-flag platforms) to support safe, incremental rollout of changes.
Owns workload-level orchestration and deployment routing within Kubernetes clusters; consults the Cloud Infrastructure Director on any change affecting cluster-level networking, ingress, or the underlying load balancer/VNet.
Maintains infrastructure-as-code and automation practices in support of pipeline, environment, and deployment tooling, conforming to IaC standards and module conventions set by the Cloud Infrastructure Director rather than maintaining a separate convention, and escalating pipeline-specific needs into that standard.
Establishes KPIs for pipeline reliability, deployment frequency, change failure rate, and mean time to recovery (DORA metrics); drives continuous improvement through metrics, feedback loops, and formal retrospectives for release- and deployment-caused incidents, following the same RCA/AAR rigor used for infrastructure incidents.
Participates in joint incident triage with the Cloud Infrastructure Director per the shared decision tree, with both Directors paged simultaneously on production degradation; co-authors joint RCA/AAR, reviewed by the VP, for any incident where both release and infrastructure signals were present.
Builds, leads, and mentors a high-performing team of DevOps engineers; establishes clear career paths, skill development plans, and performance expectations; fosters a culture of ownership, accountability, and continuous improvement.
Promotes cross-functional collaboration between DevOps, Security, Development, and QA teams on release readiness, deployment safety, and incident learnings.
Other duties as assigned.

Director, DevOps Engineering

Overview

What you need

Director, DevOps Engineering

Overview

What you need

Strong understanding required of

Description Summary

Essential Duties

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