Field Application Engineer, Cloud AI Infrastructure
Google, Kirkland, Washington
The role
Our AI Infrastructure Engineering Support team is dedicated to ensuring our customers get the most out of their Google Cloud hardware investment.
As a Field Application Engineer (Hardware Engineer), you will be an on-site, external-facing trusted advisor to customers, driving hardware analysis, debug, and issue resolution. You will do in-depth research into complex technical issues, troubleshoot critical issues across the platform, and provide expert solutions that help customers innovate with confidence.
In this role, you will represent the customer, collaborating with engineering and product teams to drive continuous improvement in our products and services.