Deploy and support our global production including edge, backbone, and content delivery network (CDN) infrastructure Work cross-functionally with project management, network engineering to generate implementation plans including Method of Procedure (MOP) and Bill of Materials (BOM), Engineering Design Packages (EDP), Scope of Works (SOW), Network equipment and server Rack Face Elevations (RFE) Troubleshoot and resolve complex network issues, collaborate as needed to ensure timely resolution Provide technical leadership and guidance during network deployment activities in our POPs, including in the areas of facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing, and handoff for production traffic Drive problem management initiatives to solve complex issues that span multiple organizations.
Initiatives exist globally across technical infrastructure reliability, policy, security, compliance, and business strategy Help drive and align on workflow management tool requirements - efficiency and automation roadmaps Manage partner engineering team relationships to enable the teams to effectively meet business needs Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment Establish and implement global best practices and contribute to the design of new, scalable network solutions Support the development, testing, and integration of new hardware and software platforms into the network Develop and maintain technical documentation for network infrastructure and services 10% to 30% travel required