Product Associate - Merchant Service Data Platform - Payments

As a Product Associate on the Data Platform team, you are the vital link between our Merchant Services product teams and the data that powers them. You bring curiosity, execution, and sharp analytical instincts to uncover what data exists, identify gaps, and help shape a single source of truth—turning scattered data into a trusted foundation the business can rely on. Working hands-on with Snowflake, you will help teams find the data they need, when they need it, while contributing to the evolution of how data is discovered, trusted, and used across the organization.

• Gather, clarify, and document data requirements from product teams and other

reporting requirements

• Contribute to documentation, data catalogs, reporting materials, and

Required qualifications, capabilities, and skills

• Bachelor's degree required in business, computer science, data analytics,

• Exposure to data quality, data governance, data lineage, metadata, access

• Identify existing data sources, gaps, dependencies, and opportunities to

• Translate business needs into clear product requirements, user stories,

• Partner with product managers, engineering teams, data stakeholders, and

• Directly query data warehouse to investigate data existence, identifying

• Triage incoming data requests: assess intent, determine what existing data

• Work with stakeholders to define data elements, business terms, metrics, and

• Support release readiness, user acceptance testing, stakeholder

• leverage AI-assisted tools to accelerate data discovery, duplicate detection,

and metadata documentation across your assigned domain

• 2+ years of experience in product management, product operations, business

• Foundational knowledge of the product development lifecycle
• Basic familiarity with SQL, data concepts, databases, APIs, or data platforms
• Strong analytical and problem-solving skills, with the ability to investigate

• Ability to translate business needs into clear requirements, documentation,

• Ability to collaborate effectively with product, engineering, data, and

• Ability to manage multiple priorities and work effectively in a fast-paced,

• Comfort learning and applying AI-assisted tools (e.g., for data discovery,

• Experience with Snowflake or a similar modern cloud data platform

• Familiarity with APIs, data pipelines, data modeling, ETL/ELT processes, or

• Exposure to self-service analytics, reporting, semantic layers, data

• Experience supporting product discovery, requirements definition, backlog

• Exposure to payments, merchant acquiring, or financial services
• Ability to communicate technical data concepts clearly to both technical and

• Exposure to AI/LLM-based tools for data analysis, documentation, or workflow

automation

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

As a Merchant Services Data Platform team, we drive the vision, strategy, and execution for a scalable, secure, and high-performance data platform—enabling internal and external clients to access, analyze, and operationalize data through robust APIs, self-service tools, and managed services, supporting diverse analytics and reporting needs across the payment’s ecosystem.