Site Reliability Engineer III
JPMorgan Chase & Co., Tampa, Florida
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JPMorgan Chase & Co., Tampa, Florida
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skills to drive innovation and modernize the world's most complex and mission-critical systems. At JPMorganChase, you'll have the opportunity to work on platforms that move money globally — where reliability, security, and performance are not just goals, they are requirements.
As a Site Reliability Engineer III at JPMorganChase within the Commercial & Investment Bank — Payments Technology team, you will solve complex and broad business problems with simple, straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize highly available, low-latency payment processing platforms and their associated infrastructure. You are a significant contributor to your team, sharing your knowledge of end-to-end operations, availability, reliability, and scalability — and helping to raise the bar for the entire team.
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peer consensus, and supporting the adoption of site reliability engineering best practices across the team
develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines
processing applications and platforms, ensuring consistency, repeatability, and auditability
processing platforms in a financial services environment, including familiarity with fraud screening or payment flow patterns
working knowledge of AI agentic models and MCP-based frameworks applied to reliability use cases
Splunk, or Dynatrace, with a track record of improving reliability through monitoring, incident response, and automation
testing, capacity planning, and resilience testing including fault injection, chaos engineering, and disaster recovery exercises
resolve complex problems and proactively address issues using service level indicators and objectives before they impact customers
Grafana, Splunk, and Dynatrace – to drive transparency, faster incident response, and measurable service level objective outcomes
operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to service level objective outcomes
troubleshooting, and post-incident analysis, validating outputs and handling operational data in accordance with security and sensitivity requirements
problems, including exploring new technologies such as AI agentic models and MCP-based frameworks where appropriate
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site reliability engineering workflows, with strong validation habits and awareness of data sensitivity
changes, escalating when uncertain and adhering to data sensitivity requirements
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backup strategies, and failover readiness, as well as secure operational practices such as least privilege and secrets handling
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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