Principal Software Engineer - Performance Engineering
JPMorgan Chase & Co., Palo Alto, California
The role
If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.
JPMorgan Chase & Co., Palo Alto, California
If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.
As a Principal Software Engineer at JPMorganChase within the Commercial and Investment Bank's Digital Channels & Connectivity organization, part of our broader Payments Technology group, you will be the senior technical authority for performance engineering across our platforms. This is a hands-on leadership role for an engineer who sets direction rather than waits for it. You will tackle the performance problems that others cannot, work across the full stack from the browser to the back end and down to the operating system, and define how performance is engineered, measured, and sustained at scale.
You will set standards, mentor strong engineers, and build the tools and practices that make high performance a default rather than an afterthought. Just as importantly, you will shape the strategy, build the roadmap, and earn the support of senior stakeholders to see it through. If you want real ownership, deep technical challenges, and the chance to raise the bar for an entire organization, this is the role for you.
back end down to the operating system—and establish the troubleshooting standards and playbooks others follow
profiles, error budgets) and serve as the final technical authority for performance sign-offs across platform releases
high-traffic distributed systems—web, APIs, microservices, event-driven, and data-centric—built on a strong broader software engineering foundation
systems, with the ability to go as deep as the system call boundary; strong knowledge of JVM internals
enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams
toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale
of latency and throughput; fluent with percentile-based SLOs and error budgets
(e.g., JMeter, BlazeMeter, k6), with scripting and orchestration skills in Java, Python, or TypeScript for performance automation
and/or OpenTelemetry, plus RUM and synthetic monitoring, with dashboarding in Kibana and/or Grafana
performance trade-offs clearly, set engineering standards, and build tooling and practices that make high performance a scalable, self-service capability across teams
development practices (using enterprise-authorized tools within the work environment) across teams, including setting standards for human-in-the-loop validation, auditability/traceability of changes, and secure handling of sensitive data
engineering workflows, including security/resiliency implications, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuse
WireMock, Mountebank, Toxiproxy), including record-replay and dynamic templating
automated reporting in engineering workflows
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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