Principal Architect- Data SRE

• Advise cross-functional teams on technology selection, architectural

decisions, and reliability strategies to achieve target-state architecture and improve operational resilience

• Define the architectural direction, integration standards, and non-functional

requirements for observability, incident management, resiliency testing, operational readiness, service ownership, and automation platforms — including clear ownership and lifecycle expectations for tools, integrations, extensions, and operational data

• Establish reusable enterprise patterns for service onboarding, service-level

indicators, service-level objectives, error budgets, dashboards, runbooks, incident management, automated remediation, and operational handoff processes, and define and maintain the production-readiness baseline so that no service is considered production-ready without a named owner, documented objectives and alert thresholds, structured telemetry, tested runbooks, incident-routing integration, and evidence of resilience and recovery testing

• Guide engineering teams in embedding reliability capabilities throughout the

software delivery lifecycle — including telemetry, monitoring, alerting, resilience validation, and operational readiness — rather than treating reliability as a production-only concern, and support rollout through pilots, reference implementations, onboarding guidance, and feedback-driven improvement

• Create scalable architectural frameworks and partner with engineering teams

to design and develop application programming interfaces, automation workflows, event-driven integrations, and shared reliability services

• Develop secure and high-quality production code, and review and debug code

written by others to ensure alignment with architecture, resiliency, security, and governance standards

• Evaluate proposed tooling and architecture solutions, promote reuse-first

approaches, and establish guardrails that reduce duplication while enabling consistent adoption — balancing a common enterprise approach with reasonable flexibility for teams that have materially different operational needs

• Develop multi-year roadmaps aligned with business priorities, architecture

strategy, and enterprise reliability objectives, using incident trends, operational feedback, and adoption data to improve patterns and prioritize the tooling roadmap

• Apply enterprise-authorized artificial intelligence capabilities within

architecture and engineering workflows to accelerate architecture analysis, roadmap development, and design decisioning, with human-in-the-loop validation and appropriate handling of sensitive data

• Serve as the function's subject matter expert for reliability architecture

and contribute to the development of technical methods, governance models, and artificial intelligence–enabled engineering patterns that improve operational excellence at scale

• Communicate technical trade-offs, delivery impact, reliability risk, and

investment needs clearly to engineers, architects, product leaders, and executive stakeholders, and coach Site Reliability Engineers, developers, architects, and product teams on reliability patterns and their intended application in real delivery contexts

• Formal training or certification on architecture concepts and 10+ years

• Experience in financial services or other highly regulated, high-availability

• Extensive experience in software architecture, application architecture,

platform architecture, Site Reliability Engineering, or comparable technical leadership roles within large-scale enterprise environments

• Hands-on practical experience delivering system design, application

development, testing, and operational stability for distributed systems and production applications

• Expertise in one or more programming languages and modern software

• Deep knowledge of software architecture, cloud-native technologies,

distributed systems, application development, and enterprise technology platforms

• Strong experience designing, operating, and improving highly reliable

production systems, including observability, telemetry, monitoring, alerting, and service health capabilities

• Experience with service-level objectives, service-level indicators, error

budgets, incident management, operational readiness, resiliency engineering, disaster recovery, and capacity planning

• Demonstrated ability to establish reusable architecture patterns, turn

• including reference architectures, templates, checklists, decision trees,

and architecture decision records — and drive adoption across multiple engineering teams

• Experience designing integrations across developer platforms, operational

tooling, service catalogs, workflow systems, automation services, and production engineering environments

• Demonstrated experience applying enterprise-authorized artificial

intelligence capabilities within architecture and engineering workflows, with strong validation practices and awareness of data sensitivity

• Ability to lead through influence across Site Reliability Engineering,

application engineering, product, security, platform, operations, and senior stakeholder communities, and to present technical trade-offs in both engineering and business terms

• Experience with cloud-native platforms, Kubernetes, container orchestration,

service mesh technologies, infrastructure automation, and distributed systems architecture

• Experience designing and scaling internal developer platforms, operational

platforms, or engineering productivity platforms supporting large engineering organizations

• Expertise with observability technologies, incident-response platforms,

• Experience establishing service ownership models, operational governance

frameworks, and enterprise production-readiness standards across a large organization

• Understanding of security architecture, data classification, access controls,

compliance requirements, auditability, and retention policies related to operational data

• Experience mentoring architects, Site Reliability Engineers, and engineering

teams while leading large-scale reliability or platform transformation initiatives

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.