Staff Product Engineer

We are looking for a product-minded Staff Software Engineer who defines success by business outcomes, not just technical solutions. In this role, you won't just implement tickets; you will own foundational platform capabilities end-to-end and help define the paradigm of modern platform engineering in an AI-first company.

Platform Engineering sits at the absolute center of every major initiative at Ordergroove. If you want to build high-leverage primitives that amplify the velocity of an entire engineering organization, your impact here will be outsized.

• Pioneer the AI-First Platform: Build the next-generation APIs, SDKs, and Model Context Protocol (MCP) servers that allow both human engineers and AI agents to safely, easily, and frictionlessly interact with our platform.
• Own Core Capabilities End-to-End: Architect and evolve the mission-critical systems powering Ordergroove, from core domain models and distributed event-driven architectures to enterprise identity (OIDC, OAuth, SSO) and high-throughput order processing.
• Design for Massive Scale: Ensure high availability, low latency, and fault tolerance across a multi-tenant environment. You will set the standard for operational resilience, observability, and SLOs.
• Champion a "You Build It, You Run It" Culture: Take complete accountability for the full lifecycle of your services—from deeply understanding merchant pain points to designing the architecture, shipping production code, and optimizing system health.
• Architect the next version of Developer Experience (DevX): Abstract away complexity. Build intuitive tooling and reusable platform primitives that enable internal product engineering teams, partners, and merchants to build rapidly with minimal operational overhead.

• A Systems Thinker with Product Empathy: You care deeply about the why behind the code. You build platform software like a product, obsessed with the developer experience and customer impact.
• An Architect of Distributed Systems: You have a proven track record of designing robust, high-scale APIs and backend services consumed across diverse client ecosystems.
• Pragmatic and Quality-Driven: You believe simple code is beautiful code. You write maintainable, production-ready software and naturally raise the engineering bar for automated testing, CI/CD, and security.
• Tech-Agile & Highly Curious: Deep experience with our stack (Python, Go, Kubernetes, Event-Driven Systems, GCP) and emerging AI technologies is incredible, but your engineering fundamentals, architectural intuition, and drive to learn matter more than a checklist.