Otter.ai, Mountain View, CA
We’re building the next generation of AI-native product experiences, where conversations turn directly into outcomes. As a Senior Software Engineer on our Product teams, you’ll own significant areas of the product and play a key role in shaping how AI capabilities translate into real user value.
You’ll work across the full lifecycle of AI-driven features—from data ingestion and model orchestration to output structuring and delivery into user-facing product surfaces. In this role, you’ll not only build features, but also design the systems that power them—ensuring that AI outputs are reliable, performant, and aligned with real user needs.
You’ll take on complex, ambiguous problems and drive them from concept to production, making thoughtful tradeoffs across latency, cost, and quality. This includes defining how LLMs, retrieval systems, and structured data come together to create cohesive product experiences.
Working closely with product, design, and AI teams, you’ll rapidly prototype and iterate on features like summaries, action items, and intelligent workflows—while helping establish patterns and best practices that other engineers can build on.
You’ll also play a key role in elevating the team: guiding technical decisions, mentoring engineers, and raising the bar for both product thinking and engineering quality.
Lead the design and implementation of complex features—from initial concept through production—ensuring high quality and strong user impact.
Architect systems that orchestrate LLMs, retrieval, and structured data, making thoughtful tradeoffs between flexibility, reliability, and performance.
Establish and improve feedback loops (evaluation frameworks, user signals, experimentation) to systematically improve AI output quality.
Break down ambiguous problems, define approaches, and guide execution across multiple engineers.
Provide guidance on code quality, system design, and product thinking; help less experienced engineers operate more effectively in an AI-driven environment.
Model effective use of modern AI tools to improve iteration speed, code quality, and overall team productivity.
*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.
Salary Range: $185,000 to $230,000 USD per year.
This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.
We are in the business of shaping the future of work. Our mission is to make conversations more valuable.
With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.
Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.
Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview.
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Source: the Otter.ai Greenhouse job board. We last checked this job 3 h ago. We first saw it 7 days ago. A job on a job board does not always mean that the team interviews people now. We found this job board in a public list. We did not yet compare it with the careers page of the company.
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This base pay is near the median for senior software engineering jobs in the Bay Area.
We compare the middle of each posted range. This is base pay as posted. The group does not include this job.