Technical Delivery Manager

phData, US - Remote

phData has this job in 1 other place

India-Remote

The role

Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
AWS Premier Tier Services Partner – the highest tier of recognition in the AWS Partner Network
2025 Fivetran Partner of the Year (4th consecutive year)
2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
2026 KNIME Customer Excellence Partner of the Year
Preferred Partner in the Anthropic Claude Partner Network
#1 Partner in Snowflake Advanced Certifications
600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
Recognized as an award-winning workplace in the US, India and LATAM

Role Overview

We are looking for a Technical Delivery Manager to join our Elastic Platform Operations (EPO)/Managed Services team. In this role, you will lead and scale the design, implementation, and ongoing operations of modern data platforms for multiple enterprise customers, ensuring reliable delivery and continuous improvement of their cloud data environments. You will collaborate closely with client sponsors, technical stakeholders, and globally distributed delivery teams to drive high-quality outcomes on time and within budget.

All jobs

Technical Delivery Manager

phData, US - Remote

phData has this job in 1 other place

India-Remote

The role

Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
AWS Premier Tier Services Partner – the highest tier of recognition in the AWS Partner Network
2025 Fivetran Partner of the Year (4th consecutive year)
2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
2026 KNIME Customer Excellence Partner of the Year
Preferred Partner in the Anthropic Claude Partner Network
#1 Partner in Snowflake Advanced Certifications
600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
Recognized as an award-winning workplace in the US, India and LATAM

Role Overview

What you need

About You

You are a client-focused technical delivery leader who enjoys owning complex data platform operations, guiding teams through ambiguity, and building strong relationships with stakeholders. You are equally comfortable discussing architectural trade-offs with engineers and outcomes with business leaders, and you thrive in a remote, global, outcomes-driven environment.

Required Qualifications

Experience

5+ years of experience in technical management, IT architecture, customer relationship management, project management, and/or delivery management, ideally within data, analytics, or infrastructure operations.

Technical / Functional Skills

Hands-on experience with at least one major cloud platform, specifically Amazon Web Services (AWS) or Microsoft Azure.
Technical knowledge deploying and managing modern cloud data technologies such as Snowflake, dbt, Fivetran, Airflow, Redshift, Matillion, Databricks, Azure Synapse, Qlik, StreamSets, NiFi, Cloudera, Coalesce, and EMR (not all required but familiarity with several is expected).
Background in IT operations, infrastructure, or production support, including managing modern data platforms or data warehouses for multiple customers of various sizes.
Experience leading technical operations teams through multiple large or complex projects, including backlog creation (Epics, Stories, Tasks), prioritization, and delegation.
Experience scoping and planning large-scale, complex technology infrastructure or modern data platform initiatives.
Demonstrated ownership of incident and escalation processes, including coordination among technical teams, end-users, and stakeholders through resolution, root cause analysis, and remediation.
Active daily use of AI coding tools (Cursor, GitHub Copilot, Claude, ChatGPT, or equivalent) with demonstrated judgment about when to trust, verify, and correct AI-generated output.
Ability to describe specific engineering tasks completed with AI assistance.

Consulting / Delivery Skills

Experience delivering services for external or internal customers in a professional services, managed services, or similar client-facing environment, including direct interaction with global customers and business partners.
Ability to interact confidently with Director and VP level stakeholders, guiding discussions, building relationships, and communicating complex technical information in accessible ways (written, verbal, and formal presentations).
Proven experience coordinating across technical teams managing IT infrastructure services or modern data platforms for multiple customers concurrently.
Strong written and verbal communication skills in English.

Education

Bachelor’s degree in Computer Science or a related field, or equivalent practical experience (degree preferred but not required).

Technical Delivery Manager

The role

Technical Delivery Manager

The role

What you will do

What you need

About You

Experience

Technical / Functional Skills

Consulting / Delivery Skills

Education

Nice to have

Client Delivery

Collaboration & Leadership

Practice & Firm Contribution

Collaboration & Ownership

Location & Time Zone Expectations

US

About phData

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