Senior Technical Account Manager
Ping Identity, USA - Remote +1
The role
As a Senior Technical Account Manager, you are a recognized Subject Matter Expert (SME) entrusted with managing our highest-spend, global accounts. You will identify systemic operational risks and coordinate cross-functional resources to mitigate impact. Engaging regularly with VPs, Executives, and occasionally C-level stakeholders, you will translate complex business requirements into multi-product operational strategies. As a leader on the floor, you will optimize delivery frameworks, act as a Cluster Lead, and navigate high-pressure landscapes with poise to cement your status as a Trusted Advisor.
What you will do
- Manage complex, high-spend global accounts, consulting on multi-product strategies and guiding integrations into multi-vendor environments.
- Optimize delivery frameworks and ensure operational readiness, setting the standard for proactive engagement across the team.