Solutions Engineer Intern (Summer 2027 Opportunity)

• Learn Customer Discovery and Solution Design
• Shadow customer discovery sessions and help document operational pain points, workflows, and technical requirements.
• Partner with Solutions Engineers to translate customer needs into practical Relay configurations and solution diagrams.
• Learn how Relay’s platform, APIs, integrations, and device capabilities support frontline operations
• Support Demos and Proofs of Concept
• Research and organize technical information that supports customer questions, security reviews, RFIs/RFPs, and IT architecture discussions.
• Practice explaining technical concepts clearly to both technical and non-technical audiences.
• Create Documentation and Enablement
• Document solution configurations, architecture decisions, API usage, testing results, and implementation considerations.
• Create reusable assets such as diagrams, one-pagers, demo guides, checklists, and troubleshooting resources.
• Help prepare clear handoff materials for Customer Success and Implementation teams.
• Complete an Intern Project
• Own a scoped summer project that improves a Solutions Engineering process, demo, prototype, integration, or enablement resource.
• Present your work, findings, and recommendations to Solutions Engineering leaders and cross-functional partners at the end of the internship

• Currently pursuing a bachelor’s or master’s degree in engineering, computer science, information systems, data science, or another applicable technical field.
• Expected graduation date of December 2027 or Spring 2028.
• A strong academic record; a cumulative GPA of 3.5 or above is preferred.
• Relevant technical experience gained through coursework, labs, research, internships, student organizations, hackathons, or personal projects.
• Foundational understanding of software, systems, networking, cloud technology, data, or connected devices—and an eagerness to deepen that knowledge.
• Some familiarity with APIs, JSON, scripting, or application integrations through coursework or projects; deep professional experience is not required.
• Strong written and verbal communication skills, including the ability to ask thoughtful questions and explain ideas clearly.
• Curiosity about customer problems and enthusiasm for learning how technology can improve real-world operations.
• A collaborative, dependable approach and comfort receiving feedback, iterating, and learning from others.
• Ability to work full-time onsite at Relay’s Raleigh, NC headquarters for the duration of the summer internship.

• Exposure to technical presentations, demonstrations, consulting, sales engineering, customer service,or other customer-facing work.
• Experience with REST APIs, Postman, Python, JavaScript, data visualization, networking, or cloud platforms.
• Interest in frontline operations, manufacturing, logistics, hospitality, industrial technology, IoT, or automation.
• Experience building or explaining a technical project to an audience through a class, club, competition, internship, or personal project.

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• Executive exposure through Q&A sessions, coffee chats, and working sessions with senior leaders.
• A cross-functional intern cohort with opportunities to learn alongside interns across the business.
• Structured learning sessions covering product strategy, professional networking, communication, interviewing, and other career-building skills.
• Real ownership of a meaningful project, supported by mentors and teammates invested in your success.
• An end-of-summer intern showcase where you can present your work to the company.
• An in-person Raleigh HQ experience with team lunches, volunteer opportunities, social events, and access to onsite amenities.