- Bachelor’s degree in Computer Science, Engineering, or equivalent experience, with multiple years in an application engineering role
- Experience with Jira Service Management, Assets, virtual agents, service portals, or configuration-management practices.
- Experience with Jira Product Discovery, Jira Advanced Planning, Automation, Atlassian Analytics, Atlassian Guard, Rovo, ScriptRunner, Structure, eazyBI, or comparable Atlassian Marketplace applications.
- Experience with Jira configuration-as-code, migration, environment promotion, configuration management, or tools such as Salto.
- Experience operating Confluence at enterprise scale, including information architecture, security architecture, governance, and integration with Jira or other business systems.
- Experience managing Atlassian licensing, vendor relationships, budgets, renewals, or commercial negotiations.
- Atlassian certifications such as ACP-120, ACP-420, or equivalent demonstrated expertise.
For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
- Safeguarding confidential and sensitive Company data
- Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
- Accessing Company assets, secure digital systems, and networks
- Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.