Sr. Global Operations Engineer (Starlink)

• Take extreme ownership of process improvement: ruthlessly apply first-principles methodologies to eliminate waste, scale self-service, accelerate resolution, and simplify complex processes
• Identify systemic engineering and operational defects with bias for action; rapidly determine root causes and drive comprehensive solutions at scale—both immediate fixes and permanent preventative systems that remove recurring requirements
• Design and own lean data frameworks that surface only the signals that matter across the customer journey and internal operations (logistics, finance, etc.), enabling fast decisions
• Partner with leadership and cross-functional teams to prioritize, aggressively de-scope requests, allocate resources, and kill non-essential work so high-impact solutions stick
• Own complex projects end-to-end with bias for action: set aggressive timelines, remove blockers, influence stakeholders, drive tight feedback loops, and deliver results without waiting for perfect conditions
• Lead design reviews and rollouts with design, engineering, logistics, and operations teams—challenge scope, strip unnecessary requirements, run lean betas, and create only the enablement materials that actually move the needle
• Establish living knowledge systems with extreme ownership: codify essential best practices, continuously prune outdated documentation, and ensure systems stay simple and scalable

Basic qualifications

• Bachelor’s degree in engineering, mathematics, computer science, or STEM field
• 5+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment
• 3+ years of experience with, Excel, SQL, and Python

Additional requirements

• Must be available to work extended hours and weekends as needed
• Willingness to travel up to 50%

Itar requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

• Proven ability to thrive and deliver in environments with competing priorities and aggressive timelines
• Experience leading complex operational and strategic initiatives at scale
• Strong proficiency in statistics, data analysis, and data visualization; ability to turn data into decisive action
• Demonstrated ability to independently define, scope, de-scope, and own projects end-to-end
• Hands-on experience with lean, Six Sigma, and first-principles process improvement methodologies
• Proficiency in programming/scripting languages (Python, SQL, C#, or similar) for analysis and automation
• Excellent written and verbal communication skills with a track record of influencing senior leaders
• Extreme ownership, strong bias for action, and a history of building simple, scalable solutions
• Strong interpersonal skills with experience mentoring others and leading small, high-performing project teams
• Advanced degree or dual background preferred (engineering + business/economics)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.