Product Manager, Ops Tooling
Checkatrade, Moorgate London
The role
- Set the vision and product strategy for Ops Tooling, in line with our wider Sales, Operations and customer strategy.
- Get close to our teams and use data and colleague insight to find the biggest opportunities to improve how they work.
- Reimagine workflows end to end, finding the right mix of people, process and technology rather than assuming the answer is polishing the tools we already have.
- Make AI and automation core to how we operate, spotting where work can be automated, augmented or redesigned as new capabilities arrive.
- Lead significant product bets from discovery and validation through to delivery, launch and measuring impact.
- Prioritise on business impact, balancing conversion, productivity, quality, customer experience and cost to serve.
- Align senior stakeholders on the problems we're solving, where we're investing and the trade-offs we're making.