What you’ll do
You will own Connected Account Onboarding Experiences, the products and journeys that help platforms onboard their users safely, compliantly, and with minimal friction. You will shape experiences from sign-up and authentication through readiness to use Stripe products, across application programming interfaces (APIs) and hosted or embedded user interfaces (UI).
You will use funnel data, user research, and experimentation to improve conversion while meeting Stripe’s commitments to regulators and financial partners. You will set the strategy for what should be standardized or configurable across platform business models, products, and geographies, including opportunities to use artificial intelligence (AI) and agentic interfaces.
Responsibilities
- Set the vision, strategy, goals, and roadmap for Connected Account Onboarding Experiences globally.
- Lead cross-functional execution across Connect, Risk, engineering, design, data science, and partner-facing teams.
- Use funnel metrics, user research, and experimentation to identify friction and improve onboarding conversion.
- Translate risk, regulatory, and partner requirements into intuitive experiences across APIs, platform tools, and connected-account UI.
- Build scalable onboarding foundations that support different platform models, geographies, and evolving AI-enabled experiences.