AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
- Explorer (Level 1) – Uses AI daily to boost personal productivity
- Builder (Level 2) – Creates workflows and tools that elevate the whole team
- Integrator (Level 3) – Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Role
Pulse is Sword Health's cardiometabolic program — an AI-first, clinician-backed experience that members stay with for months, not days. We're looking for a Product Lead to own it end to end: the roadmap, the AI experience, and the engagement engine that keeps members coming back.
This is a builder's seat, not a caretaker's. You'll take features from zero to one and then scale them to hundreds of thousands of members, designing agentic and conversational experiences on top of frontier models — and the eval frameworks that prove they're safe, accurate, and actually working. You'll own the metrics that matter (activation, engagement, retention, clinical outcomes) and partner closely with clinical, ML, design, and commercial teams to move them.
What you’ll be doing