Senior Software Engineer - Full Stack

Cinder, New York

What you will do

This isn't a generic full-stack role. Here's what's actually on the roadmap right now and what you'd be contributing to:

AI agents that review content against customer policies, callable from within our durable workflow engine. We're moving from hardcoded LLM prompts to a configurable agent spec that customers can edit and deploy themselves.
A workflow engine built on Restate for durable execution. Engineers build new nodes that customers wire together to automate moderation pipelines, NCMEC reporting, enforcement actions, and more.
Review queue tooling: the core UI where moderators and investigators spend their day. You'd work on features like QA decision overrides, attribute-level labeling, forms, and skills-based routing.
Analytics and metrics dashboards that help T&S leads understand how their programs are performing, built with a React frontend backed by a Django/GraphQL API.
Two-way user communications: building integrations (Salesforce, Zendesk) so moderators can contact users and see conversation history without leaving Cinder.

Cinder, New York

This isn't a generic full-stack role. Here's what's actually on the roadmap right now and what you'd be contributing to:

AI agents that review content against customer policies, callable from within our durable workflow engine. We're moving from hardcoded LLM prompts to a configurable agent spec that customers can edit and deploy themselves.
A workflow engine built on Restate for durable execution. Engineers build new nodes that customers wire together to automate moderation pipelines, NCMEC reporting, enforcement actions, and more.
Review queue tooling: the core UI where moderators and investigators spend their day. You'd work on features like QA decision overrides, attribute-level labeling, forms, and skills-based routing.
Analytics and metrics dashboards that help T&S leads understand how their programs are performing, built with a React frontend backed by a Django/GraphQL API.
Two-way user communications: building integrations (Salesforce, Zendesk) so moderators can contact users and see conversation history without leaving Cinder.