UX Researcher

We’re looking for a UXR who is equally comfortable thinking strategically about what we need to learn as they are rolling up their sleeves to conduct the research themselves.

You will play fundamental role in building on Clair’s existing research repository, and evolving the foundation of our research function.

You’ll work closely with Product, Design, Data, and other teams to identify the questions that matter most, develop the right research approach, and turn customer insights into action. You’ll conduct everything from foundational and generative research to usability testing, concept testing, prototype validation, and ongoing customer discovery.

Because our products are deeply connected to people's financial lives, we’re particularly interested in someone who understands how personal, emotional, and nuanced financial decisions can be. Experience researching users in fintech, banking, financial services, or other products involving sensitive or complex financial decisions is strongly preferred.