Engineering Manager, Payment Services

As an Engineering Manager at Tide, you will lead the Accounts team. You will set its technical direction, own its delivery and reliability, and grow its engineers across backend, mobile, and web.

This is a product-facing platform team. A large share of the work shows up directly in the app, so you will work closely with product and design. It is also a financial system: a transaction that renders wrongly, a statement that does not reconcile, or an export that misses a record is a correctness problem, not a cosmetic one.

The Accounts team is the platform layer behind how members open, manage, and understand their accounts at Tide. It owns account opening, regulatory compliance, account management, account switching (CASS), and the full transaction experience: the timeline at the centre of the app, transaction details and counterparty information, transaction history, statements, and exports. Every member who opens the app and looks at their balance or recent activity relies on this team.

Tide is a global product used across regions, so the team works with different banking partners, regulatory regimes, and account structures, and it sits on top of Tide’s core ledger.

• Leading the Accounts team across backend, Flutter mobile, and Angular web, setting its technical direction and holding it to delivery.
• Defining and maintaining the interface with the ledger: what the ledger guarantees, how Accounts services consume it, and who owns which data and schemas.
• Owning account opening, account management, and account switching (CASS), including the regulatory compliance that comes with them.
• Owning the member-facing transaction experience end to end: the timeline, transaction details, counterparty information, transaction history, statements, and exports.
• Setting technical direction for services that are read-heavy, data-rich, and tightly coupled to the app: performance, pagination and search at scale, data consistency with the ledger, and long-term architecture.
• Owning system stability and operational reliability for your services: SLOs, observability, on-call practice.
• Partnering with product, design, compliance, and operations to make sure what we ship is accurate, supportable, and compliant across all markets.
• Growing engineers at every level, across backend, mobile, and web. The team spans early-career through senior.
• Partnering with other teams at Tide that build on the Accounts platform, such as investment accounts and savings accounts, so the platform meets their needs.
• Aligning with other EMs across Banking on shared platform and infrastructure decisions.

• Meaningful engineering management experience. You have led teams through real delivery, not just been a strong tech lead. What matters is the quality of that experience, not the number of years
• Experience leading product-driven teams. You have worked closely with product and design and been accountable for customer outcomes, not just output
• A solid backend engineering foundation before moving into management, enough to earn credibility with the team and get into the detail when it matters
• Experience leading distributed, remote-first teams across time zones
• Proven experience aligning with senior leadership on deliveries and managing dependencies with neighboring teams
• Strong grasp of distributed systems: data consistency across services, reliability patterns, SLOs and SLAs, observability tooling

• Tide is available for UK, German and French SMEs
• Over 2 million members globally and rapidly growing
• Over $300 million raised in funding
• 3,000 Tideans globally
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg

• Technically fluent: you can read the code, follow the architecture, and engage meaningfully with design decisions and production problems. You do not need to be shipping features regularly, but you need to understand what your team is building and why.
• Backend engineering in a strongly-typed language. Our stack is Java/Spring Boot, but Java experience is not a requirement. We want someone who can learn and work in our stack with confidence.
• Experience with microservices in a cloud-native environment (we are AWS heavy).
• Designing and operating APIs and data services that feed mobile and web clients: latency, pagination, caching, and backwards compatibility with released app versions.
• Relational database engineering, including data modelling and query performance for read-heavy workloads over large transaction histories.
• Event-driven and async systems experience.
• Familiarity with mobile and web delivery (Flutter and Angular, or similar), enough to make good trade-offs with client engineers.
• Exposure to agentic or AI-integrated systems, and engineering practices.

• You set technical direction and hold others to it. You are the person the team turns to when something is hard.
• You care about the member experience and about correctness in equal measure, and you do not let one erode the other.
• You are a good neighbor to other teams. You make interfaces explicit, agree expectations early, and treat partner teams across Banking as close collaborators.
• You communicate clearly with non-technical stakeholders (product, design, compliance, operations) without losing precision.
• You develop engineers at every level, with a plan for each person.

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

Disclaimer

It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

• Competitive Compensation – competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.