Senior Manager, Professional Services Engineering
Tines, North America (remote)
The role
You will lead our growing team of engineers across the US and Ireland. As part of our 3-function Professional Services organization (spanning Engagement Management, Project Management, and PSE), you will serve as the champion, coach, and strategic anchor for a team delivering automation solutions to our largest enterprise customers.
This is a high-impact leadership role built for someone who excels at both people-first leadership and operational systems thinking. You will step into a tightly knit, high-performing team that deeply values trust, advocacy, and hands-on career development. Simultaneously, you will bring long-range predictability to our services engine: solving the operational puzzle of dynamic, day-to-day resourcing while architecting capacity models that accurately forecast bench availability and skill distribution 6+ months into the future.
If you are a proactive problem solver who naturally takes complete ownership of initiatives, anticipates operational friction, and elevates the people around you, this role is for you.